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On Technology, Birthdays and the DMV

2/24/2011

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Today is my birthday! I woke up to a very sweet happy birthday kiss from my six year old nephew who spent the night with me.so we can ski together for my birthday. He's now snuggled up next to me catching a few more winks before it's time to gear up. He reminds me of the simple things ... the sound of breath, the warmth of human touch, how fun it is to already be looking forward to putting marshmallow in our apres ski hot chocolate and of pure, innocent love.

After my first cup of coffee while enjoying the sunrise through Jack Frost's brilliant artistry on my bedroom window; followed by my ten minute system for effortless success routine I talked about yesterday, I turned on my computer to answer a couple of emails. How wonderful to already have 31 birthday wishes on facebook, 2 e-cards, 3 email wishes and a text from all over the world.

Technology is truly amazing!

Yikes, speaking of technology, I forgot to renew my license, which expires today. I'm good at deadlines for the things I'm passionate about, but not so much with things like license renewels.  No worries this year as I got a notice that the NH legislation passed a law that residents can now renew online! I read the instructions, go online, fill out the information ... brilliant! I never did enjoy going to the registry anyway and I can do the online thing while I have my second cup of coffee!

My application got rejected and I got locked out of the online process. Why? Because in the five years since I last renewed my license, my address changed. I still have the same mailing address, the same phone number, but my street number changed and there is no online way to handle this at the NH DMV. I find myself thinking, "Really, what are the chances that someone renewing there license would have moved over the course of a 5 year period?" Obviously, whomever was responsible for developing the online system did not have much foresight. If this was the way a for-profit business approached their online process, I'm sure they'd be out of business by now.

We are facing some pretty hefty budget cuts in our State that will affect education and human services in a huge way. This morning's DMV experience makes me wonder where else our tax supported systems might be made more efficient! My guess, having worked in my share of such "systems" is the list is a long one.

Well, I hope I don't get stopped by the State police between here and  the mountain. The DMV will have to wait for now, the little guy is now awake, the sun is shining, the slopes are calling and we've got some skiing to do!

 

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